We offer free standard shipping on all U.S. orders. After processing (2–4 business days), delivery typically takes 3–15 business days, depending on your location.

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At this time, Melissa Olivier ships only within the United States. However, we are working to expand our international shipping options in the near future.

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Currently, we only offer standard shipping to ensure free and consistent delivery for all customers. Express or expedited shipping options may be introduced later.

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To start a return, simply contact our support team at info@melissaolivier.com. After approval, you’ll receive a return label to download and print.

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If you’ve made an error in your address, please contact us immediately at info@melissaolivier.com. If your order hasn’t been shipped yet, we’ll update it. If it’s already in transit, we’ll work with the carrier to attempt redirection.

View our Shipping Policy page

You may cancel your order before it is processed or shipped. Once your order is in transit, cancellation is no longer possible, but you may initiate a return after receiving the item.

View our Return and Refund Policy page

You can reach us anytime by email at info@melissaolivier.com. Our customer support team is available Monday to Friday, 9:00 AM to 6:00 PM (GMT-5), and we aim to respond within 2 business days.

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